Added to your cart:

FAQs

FAQs

Do Pointail® products meet the FDA regulations?

Yes, our products comply with related FDA regulations, ensuring safety and quality in every aspect.

 

Are Pointail® products safe to use?

Yes, our products are safe when used as directed. Always follow the instructions provided in the package insert or outer packaging of the products or consult a veterinarian to ensure proper use.

 

Can Pointail® products be used in dogs at different life stages or dogs of different breeds?

Some of our products are not recommended to use on puppies under 2 months old, or dogs during pregnancy or lactation.

 

How long does it take to see the improvement after using the product?

Improvement typically could be observed within 3 to 5 days following use, depending on the severity of your pet’s symptoms and whether the product is used correctly.

 

Could Pointail® products interact with other medicines my pet is taking?

Medicines for pets can sometimes interact with each other. If your pet is taking a medicine for another condition, consult your veterinarian to check for potential interactions.

 

Can I get diseases from my pets?

Yes, you can contract zoonotic diseases from pets, such as rabies, toxoplasmosis, ringworm, and salmonellosis. These diseases can spread through bites, scratches, contact with feces, or even contaminated pet food. To minimize the risk, practice good hygiene and ensure your pets receive regular veterinary care.

 

How to care for my senior pet?

Ensure regular veterinary check-ups, provide a diet with balanced nutrition, maintain gentle exercise, create a comfortable environment, and most importantly, give them love and patience.

 

How to tell if my dog is sick?

  1. If your dog becomes unusually aggressive, anxious, or withdrawn, it might be a sign of discomfort or illness.
  2. Changes in your dog’s appearance, such as cloudy eyes, unexplained rashes, lumps, and hair loss can be signs of health problems in dogs.
  3. Occasional vomiting or diarrhea isn’t always a cause for concern, but frequent or severe episodes warrant a vet visit.
  4. Difficulty urinating or frequent urination can indicate a urinary tract infection or other health issues.
  5. Any respiratory issues, including coughing, sneezing, or labored breathing, should be checked out.
  6. A dog’s normal body temperature is between 101°F and 102.5°F (38.3°C to 39.2°C). If your dog’s temperature is higher, it might be a sign of infection or illness.

If you notice any of these signs, it’s best to consult your veterinarian for a proper diagnosis and treatment.